Privacy Policy
Last Updated: 27 February 2026
1. INTRODUCTION
This Privacy Policy ("Policy") describes how Stratonix Systems LLP, having its principal place of business at Lucknow, Uttar Pradesh, India ("Company", "we", "us", or "our") collects, uses, stores, discloses, and protects personal data when users ("User", "you", "your") access or use InvoiceBhai, including its website, WhatsApp-based chatbot, software, and related services (collectively, the "Service").
This Policy is drafted in accordance with:
- The Information Technology Act, 2000
- The IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- The Digital Personal Data Protection Act, 2023 (India)
- General Data Protection Regulation (GDPR) principles, where applicable
By using the Service, you consent to the collection and processing of your data in accordance with this Policy.
2. DATA CONTROLLER
For the purposes of applicable data protection laws, the Data Controller is:
Stratonix Systems LLP
Lucknow, Uttar Pradesh, India
📧 support@invoicebhai.com
3. INFORMATION WE COLLECT
3.1 Personal Data You Provide
We may collect the following information when you use InvoiceBhai:
- Mobile phone number (WhatsApp-enabled)
- Business or trade name
- Invoice data (items, pricing, totals)
- GST number and tax-related fields (if provided)
- Language preferences
- Messages, voice notes, and images sent to the chatbot
- Subscription and payment status (not card/bank details)
3.2 Automatically Collected Data
We may automatically collect:
- Usage logs and interaction timestamps
- Device and browser information
- IP address (where applicable)
- Service performance and diagnostic data
4. SENSITIVE PERSONAL DATA
InvoiceBhai does not intentionally collect sensitive personal data such as passwords, biometric data, financial account numbers, or government identity numbers.
Users are advised not to share sensitive personal information through the chatbot.
5. PURPOSE OF DATA COLLECTION
We collect and process personal data for the following purposes:
- To provide and operate the Service
- To generate invoices based on user input
- To manage subscriptions and plan limits
- To improve functionality, accuracy, and user experience
- To communicate service-related information
- To comply with legal and regulatory obligations
- To prevent fraud, misuse, or abuse of the Service
6. LEGAL BASIS FOR PROCESSING (GDPR ALIGNMENT)
We process personal data on the following lawful bases:
- User consent (when you voluntarily provide data)
- Contractual necessity (to deliver the Service)
- Legal obligation (compliance with laws)
- Legitimate interest (service improvement, security, fraud prevention)
7. THIRD-PARTY SERVICES & DATA SHARING
InvoiceBhai relies on third-party platforms and infrastructure, including but not limited to WhatsApp, Meta, cloud hosting providers, and payment gateways.
We may share limited data with third parties only to the extent necessary to:
- Operate the Service
- Process payments
- Host and secure data
- Comply with legal requirements
We do not sell user data to third parties.
8. CROSS-BORDER DATA TRANSFER
Your data may be stored or processed on servers located outside India, depending on third-party infrastructure.
Where such transfers occur, reasonable safeguards are implemented to ensure data protection consistent with this Policy.
9. DATA RETENTION
We retain personal data only for as long as necessary to:
- Provide the Service
- Fulfil contractual and legal obligations
- Resolve disputes
- Enforce agreements
Data may be deleted or anonymized upon account termination, subject to legal retention requirements.
10. USER RIGHTS
10.1 Rights Under Indian Law
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Withdraw consent (subject to service limitations)
- Request deletion, where legally permissible
10.2 GDPR-Aligned Rights
Where GDPR applies, you may also have:
- Right to data portability
- Right to restriction of processing
- Right to object to processing
- Right to lodge a complaint with a data authority
Requests can be sent to support@invoicebhai.com.
11. DATA SECURITY
We implement reasonable technical and organizational safeguards to protect personal data, including:
- Access controls
- Secure storage practices
- Limited internal access to data
However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.
12. DATA BREACH RESPONSE
In the event of a data breach:
- Reasonable steps will be taken to mitigate impact
- Users may be notified where legally required
13. CHILDREN'S PRIVACY
InvoiceBhai is not intended for use by individuals under 18 years of age.
We do not knowingly collect personal data from minors.
15. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Revised versions will be posted on the website, and continued use of the Service constitutes acceptance of the updated Policy.
16. CONTACT & GRIEVANCE REDRESSAL
For privacy-related queries, requests, or complaints, contact:
📧 support@invoicebhai.com
🏢 Stratonix Systems LLP, Lucknow, Uttar Pradesh, India
We will make reasonable efforts to address concerns in a timely manner.